Delivery and Refund Information

How much is delivery?

We deliver products Australia wide using AusPost/E-Go/TNT. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. If free shipping is an available option, please choose this option.

How long will delivery take?

Orders are dispatched within 3 business days and shipping times are estimated at between 3-10 business days depending on your location within Australia.

If for any reason we are unable to dispatch your order we will notify you within 2 business days.

Where do you ship to?

Wellness United Pty Ltd ships goods Australia wide, however at this time we do NOT accept international orders through our website, please contact us on +61 3 9572 3211 to enquire about a special order.

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t do what it is supposed to do.

Registering a Warranty

Please refer to the warranty card or information sheet provided with the product to know about its warranty.

Keep the purchase receipt of the product to claim warranty.

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